Research from Citizens Advice found broadband adverts draw in consumers with short-term “teaser deals” Broadband providers are misleading customers by providing price promises but charging them up to six-and-a- half times more than the adverts imply, according to Citizens Advice. The national charity found that many broadband adverts draw consumers in by offering “teaser deals”…
Our new billing system ‘aBILLity’ goes live! You may have noticed your JabbaTalk bills this month looked a little different, we have this month completed the implementation of our brand new billing platform. It’s called ‘aBILLity’ and it come with some fantastic features you can control. The system has taken months and months of preparation…
Operator asking customers to immediately return products to store which have serial number E1-06 while it investigates reports of overheating EE is recalling up to 500,000 Power Bars whilst it investigates safety fears caused by overheating. “The model number can be found down the side of the Power Bar” The operator is asking customers to immediately…
Here’s a sneak peek at SureTrack in action, Chris and Steve took a road trip to visit our Lithuanian partners last week and set off on Tuesday and drove through France, Belgium, Holland, Germany, Poland and then eventually in to Lithuania. They covered 3228 miles in the little round trip and spent nearly 2 days…
The recent tragedy in Tunisia has resulted in some of O2’s customers calling their friends and family on their mobiles (who may be visiting the country or living there) to check on their welfare. There are also those O2 customers who would have been on holiday in the area at the time. To help support…
Ofcom is introducing new broadband switching rules from tomorrow that it claims will make it easier for millions of customers to change provider. The new ‘One Touch’ process will place the responsibility for the switch directly into the hands of the company to which the customer is moving. Customers switching between providers who use Openreach…
