VoIP.

If you don't have a PBX in your organisation then hosted telephony over an IP connection is ideal for you. Horizon is a hosted IP telephony system suitable for any sized business and is particularly effective if you have multiple sites working together. It's also capable of serving hundreds of employees.

With only a minimal capital outlay it’s a reliable and proven service and a jargon-free approach to telephony and communications. By switching to Horizon you can immediately benefit from a cheaper and more flexible phone service, and Horizon can also help you improve your organisation’s productivity and image.

Horizon is cloud based and accessed via a web-based portal and there are no PBX maintenance costs to worry about. It is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

Select your brand new VoIP phones from the range below

Other handsets available — just ask for details.

Poly Edge E100

It's time for a desk phone that makes hybrid work easy. The Poly Edge E100 with two-line keys offers more ways to connect, plus unbelievable audio, in a seriously sharp package. These phones bring together Poly's famous noise reduction technology and a cutting-edge design for the perfect user experience.

Yealink T74w

• Support for up to 16 SIP accounts
• Built-in Wi-Fi 6 (2.4/5 GHz) for wireless networking
• Bluetooth 5.0 for headset use and mobile sync
• 4.3-inch colour display (480×272) with large UI
• Expandable with up to 3 EXP55 expansion modules
• TEE hardware encryption, Linux 6.1, dual system
• Gigabit Ethernet and Power over Ethernet (PoE)
• Full-duplex speaker and Optima HD Voice

Yealink W73P Cordless DECT

The Yealink IP DECT SIP-W73P is a SIP cordless phone with a black metallic appearance and modern UI. The Yealink W73H combines an optimised dialpad layout and belt clip for a portable, easy-to-use mobile working experience — a lightweight and compact design that adds flexibility and mobility in modern workplaces.

Management Reporting

Full management reporting on the whole system enables you — the business owner, sales manager, contact centre manager or whoever needs information at hand — to see who did what and when. The system can provide all of this information to you in regular handy reports.

Horizon takes the burden away from your IT team. Local administrators manage and configure the system according to your organisation’s needs. Employees can then manage their calls easily and effectively, so maximising individual productivity.

The winning formula

Horizon combines handsets from several manufacturers, an easy-to-use web interface, Gamma’s trademark network resilience and services, and the power of the world’s leading communications platform. It is available as a fully managed service.

Free Fraud Management

JabbaTalk’s fraud management services protect you and your customers from fraudulent activity from endpoints that have fallen victim to hacking or excessive unauthorised call spends. Fraud Management is free with JabbaTalk SIP Trunks and Horizon services, giving you:

• Pre-set individual call limits against specific endpoints or users
• Automatic call barring where thresholds are breached
• Exclusive access through the Horizon Portal, under your direct control
• Peace of mind that you will not be responsible for fraudulent over-spend above the configured threshold limit

Wall Board — Akixi Call Reporting

Horizon offers a number of key measurements through its reporting section, but there is a growing requirement for more in-depth call management reporting and wall board integration. Through our partnership with Akixi, the leading hosted call-management service provider, you can get a data feed for your Horizon service that lets you export the statistics you need to help manage your business.

• See what needs to be done instantly to improve customer service
• Monitor time to answer and manage calls more efficiently
• Analyse internal call patterns
• See how many calls are being abandoned with the ability to return them
• Optimise resources by ensuring the right number of operators are in place at all times

Who is Horizon aimed at?

Horizon is the perfect platform for organisations that require a professional and simple to use interface with the outside world. Schools, public sector organisations and major venue and event operators as well as SME sized businesses; each has its own challenges in terms of maintaining staffing levels, training and cost. Horizon is simple to setup and use and lets you present a simple, flexible and above all, totally professional image.

Horizon offered us the most complete, flexible and cost-effective solution. We have been impressed with their professionalism throughout the transfer of our services and a dedicated project manager handled the whole porting process for us. By choosing Horizon we have been able to implement an innovative and intelligent system which means important calls reach the right people first time.

Ready to personalise how your business communicates?