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Inbound Calls Explained

Inbound call management

Inbound provides online access to a full range of call routing, monitoring and management tools to empower your business and drive customer service.

Inbound is packed with features to help you manage incoming calls, providing greater business efficiency, resilience, flexibility and better customer service. From simple call routing through to comprehensive call centre services, Inbound is everything your business needs.

Inbound puts you in control so you’re not reliant on a network operator to make changes on your behalf. You can do that yourself, enabling you to securely make changes and get instant access to reports that meet your business timescales, not those of the network provider.

Using our online portal or mobile app you can set up call plans then see how many calls your business is receiving, how many are answered and how many are missed. You can improve customer service by better managing callers during busy hours, or when your office is closed.

The benefits of Inbound

Instant call management puts you in control

A network telephony service which provides your business with online access to a full range of call routing, monitoring and management tools that put you in control and help improve customer service.

Can be used with any number, anywhere, from any device

Available on both geographic (01/02) and non-geographic (08/03) numbers and accessed from any device through a secure user-friendly website.

Easy to use

Jargon free, intuitive service enables you to become very productive, very quickly.

Immediate to set up

Everything is online and directly feeds into our network, allowing you to instantly create or make changes to call plans, announcements and other features.

No capital outlay

No set up costs means it can be funded out of operational spend, enabling quick decision making and implementation.

There are three different inbound services, so whether you are a single site business needing simple routing plans, a multi-department or multi-site business needing to route by caller identity or location to the right account manager, or if you need professional call centre functionality, there is an Inbound solution ideal for your business.

If you would like further information on inbound services, please contact a JabbaTalk advisor on 0844 880 4360.

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Testimonials

  • We have been interested in tracking our ever-growing fleet of vehicles for a while – primarily for security and insurance purposes. When we have approached companies to do this previously, we have been subject to lots of sales patter, relentless phone calls – and generally not a very appealing…

    Jamie Smith – EVERYTRADE • TGD Contracts Ltd.
    EVERYTRADE – TGD Contracts Ltd.
  • Steve and Sandra have been pivotable in our move from our current communication company they have been supportive, giving pertinent advice to ease the transition. Approachable, supportive in our current move, giving the right advice in finding the correct focused tariffs for our requirements.

    Ann Maree Hughes – Dennison Trailers
  • JabbaTalk provide a brilliant and personal service that you won’t get with any of the big providers! After having problems with a global VOIP company, I moved over to JabbaTalk, the transition was seamless and the service I received was personal, I wouldn’t hesitate to recommend them to anyone…

    James Smith – Cloud2IT
  • Initially we were very sceptical as our current service provide BT told us we couldn’t have fibre broadband in our old office’s, we spoke to JabbaTalk and were told we could! So we transferred our services to them and yes we received what they promised, fibre broadband… It was…

    Samantha Swan – AE Engineering
  • JabbaTalk is run by an ethical and experienced people who actually care about delivering value as well as improving systems.The team have been active in this industry for many, many years and have built his well deserved reputation on the basis of professionalism and solutions that fit.

    Nick Pawley
  • We were fed up with the long waiting times and very poor service received from the usual big Telecom Providers therefore we approached JabbaTalk. We couldn’t be happier with their impeccable levels of service and immediate help within seconds of calling one of their team. It’s actually nice to…

    Joe Gillett – Gillette Environmental/Lytham Skip Hire
About Us

JabbaTalk Ltd is a leading Telematics and Telecommunication Service Provider (SP) to B2B, SME’s and Corporate UK markets. We are still a relatively young company, however our Directors have been working in the telecoms industry since the mid to late 1980’s.

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JabbaTalk has a wealth of experience supplying leading B2B organisations and high street brands with their telecom & vehicle tracking requirements

Still entering fleet data manually? 📝 Spreadsh Still entering fleet data manually? 📝

Spreadsheets. Paperwork. Chasing updates…
If managing your fleet feels like a full-time job, it’s time to upgrade.

TrustTrack gives you:
🚛 Real-time vehicle tracking
📊 Automated reports
🔔 Smart alerts and route history

📲 Get in touch — we’ll show you how easy it is.

📞 0333 240 1185
📧 info@jabbatalk.co.uk
💻 www.jabbatalk.com
🌟 Another happy client shoutout! 🌟 Peter Bl 🌟 Another happy client shoutout! 🌟

Peter Bleackley, Director of Als Skate Shop Group, says:

“Absolutely brilliant service. Up and running on time with mega fast download speeds. Very professional company — I’d happily recommend JabbaTalk to any business.”

Fast, reliable, and professional — that’s how we do business. Want to experience it for yourself?

📲 Get in touch and let’s chat! 👇

📞 0333 240 1185
📧 info@jabbatalk.co.uk
💻 www.jabbatalk.com
🌟 Another 5-star review from a happy client! 🌟

Lee Roe from Ribble FM had this to say about working with us:

"Steve helped us get set up on VoIP with a hands-on demo — showing us exactly how the system works. He really listened, understood what we needed, and gave honest advice. The system fits us perfectly and can grow with our business. Working with JabbaTalk has been a breath of fresh air. I wouldn’t hesitate to recommend them to anyone looking to upgrade their communications."

We’re proud to support businesses like Ribble FM with landlines, mobiles, tracking, and VoIP solutions that just work.

Ready to see what we can do for you? Get in touch today! 👇

📞 0333 240 1185
📧 info@jabbatalk.co.uk
💻 www.jabbatalk.com
Still using a traditional phone system?It might be Still using a traditional phone system?It might be time to move on… and don’t worry — we make it easy. ☎️

Switching to cloud telephony means:

✅ No fuss, no downtime
✅ We handle the setup
✅ Modern features your team will actually use — calling, analytics, collaboration tools and more

Legacy systems are on their way out. Let’s future-proof your business comms the simple way.

Get in touch — we’ll take care of everything 👇

📞 0333 240 1185
📧 info@jabbatalk.co.uk
💻 www.jabbatalk.com
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Contact Details
  •   The Ironworks, Warton Road, Carnforth, Lancashire, LA5 9EX
  •   0333 240 1185
  •   24hr Faults 0333 240 1183
  • info@jabbatalk.co.uk
  • jabbatalk.com

 

 

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