Follow us:
0333 240 1185 info@jabbatalk.co.uk
Menu
  • VoIP Solutions
    • Horizon VoIP System
      • Call Recording
      • Horizon Hardware
    • Horizon with Webex
    • Horizon Contact
    • Phoneline+
      • Phoneline+ Hardware
    • UK Switch off info
    • Professional voice over services
  • Broadband Solutions
    • FTTP SoGEA
    • FTTP Full Fibre
    • SIP Trunking
    • Other Data Solutions
  • 5G Mobile Tariffs
    • 4G/5G Mobile Solutions
  • Vehicle Tracking
    • TrustTrack Platform & Solutions
  • Vehicle CCTV
    • 4 CH AHD 1TB HD MDVR
    • 4 Ch AHD 128GB SSD MDVR
    • 1080p HD WiFi/GPS Dash Cam
  • Get in Touch
    • JabbaTalk’s Support Ticket System
    • News & Updates
    • Customer Charter
    • Testimonials
    • Privacy Notice – GDPR
    • T’s & C’s – Online Doc’s
    • About Us
    • Contact Us
  • Login
    • TrustTrack Login
    • Hik-Connect Online CCTV Login
    • Horizon VoIP System Login
    • IVMS Online CCTV Login
    • ZOEY eBilling Login

GDPR

GDPR

If you are a fleet manager or a fleet management solutions provider, by now you have probably heard about the new General Data Protection Regulation or simply GDPR.

We have prepared this post, to help you to understand how it will affect SureTrack & TrustTrack, your fleet management solution from JabbaTalk.

What is the General Data Protection Regulation?

The General Data Protection Regulation (“GDPR”) is a comprehensive EU data protection law, which comes into effect on May 25, 2018. The GDPR expands the privacy rights of EU individuals, and places heightened obligations on companies that process EU personal data in the context of providing goods or services to those individuals.

GDPR replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy.

When will GDPR be enforced/applied?

  • GDPR will officially apply as of 25th May 2018.
  • GDPR comes into force on the same day, i.e. 25th May 2018, in all EU member states.

What does the GDPR regulate?

The GDPR regulates the “processing,” which includes the collection, storage, transfer or use, of personal data about EU individuals. Any organization that processes personal data of EU individuals, including tracking their online activities, is within the scope of the law, regardless of whether the organization has a physical presence in the EU.

Importantly, under the GDPR, the concept of “personal data” is very broad and covers any information relating to an identified or identifiable individual (also called a “data subject”).

What is personal data?

Any information related to a natural person or ‘data subject’, that can be used to directly or indirectly identify the person. It can be anything from a name, a photo, an email address, bank details, physical location, medical information, computer IP address and many more categories of personal data.

Is GDPR only applicable within the EU?

Despite being a European Union regulation, the GDPR has far-reaching implications for any business that has a global presence. In short, it impacts any business, EU-based or not, that has EU users or customers.

GDPR for service provider and end user

When it comes to service providers (fleet management solutions provider) and end users (their clients) GDPR separates who is responsible for what information and processes.  Here we will answer 3 most frequently asked questions about the roles of the service provider and end user in the context of GDPR.

What are data controller and data processor?

With respect to GPS tracking data which is collected by service provider’s devices, service provider is considered to be the data processor, and the end user (client) of service provider on which behalf the data is collected is the data controller.

A controller is an entity that determines the purposes, conditions and means of the processing of personal data, while the processor is an entity which processes personal data on behalf of the controller.

How and what personal data is processed?

The Service provider by itself does not create any personal data. It only provides a platform (TrustTrack) for its end users where they may enter, control and process their data. The service provider does not control what personal data is entered by the end user. The end users may enter such data which is not considered personal data or such data which is unknown to the service provider. However, since the data usually consists of the name of the driver, its position, location, type of vehicle, its parameters, etc., Service provider considers all data provided by the end user as personal data in order to ensure maximum safety of the potential personal data.

Who should inform drivers, that their data is being tracked and collected with GPS devices?

The Service provider does not create any data in its systems; it only provides a platform for its end users to collect and manage the data, i.e. Service provider is a data processor as explained above. The Service provider also does not have any direct contact with the drivers of the end users. Thus the data controller, i.e. the end user of service provider, is responsible for informing its drivers about installed GPS tracking mechanisms and implementation of other rights of data subjects. However, service provider usually puts its best efforts into the implementation of the rights of data subjects where necessary and reasonably possible.

GDPR data protection principles

To understand GDPR better it is useful to know what are the data protection principles set forth in the GDPR.

  • Lawfulness, fairness and transparency. Clause 1(a) of Article 5 of the GDPR requires that personal data shall be processed lawfully, fairly and in a transparent manner in relation to individuals;
  • Purpose limitations. According to Clause 1(b) of Article 5 of the GDPR, personal data can only be obtained for “specified, explicit and legitimate purposes”. Data can only be used for a specific processing purpose that the subject has been made aware of and no other, without further consent.
  • Data minimisation. According to Clause 1(c) of Article 5 of the GDPR, data collected on a subject should be “adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed”, i.e. no more than the minimum amount of data should be kept for specific processing.
  • Clause 1(d) of Article 5 of the GDPR sets forth that data must be “accurate and where necessary kept up to date”.
  • Storage limitations. According to Clause 1(e) of Article 5 of the GDPR, it is expected that personal data is “kept in a form which permits identification of data subjects for no longer than necessary”, i.e. data no longer required should be removed.
  • Integrity and confidentiality. Clause 1(f) of Article 5 of the GDPR requires processors to handle data “in a manner [ensuring] appropriate security of the personal data including protection against unlawful processing or accidental loss, destruction or damage”.

 

Share on Facebook Share
Share on TwitterTweet
Share on Pinterest Share
Share on LinkedIn Share
Share on Digg Share

Contact Form

Error: Contact form not found.

Testimonials

  • We have been interested in tracking our ever-growing fleet of vehicles for a while – primarily for security and insurance purposes. When we have approached companies to do this previously, we have been subject to lots of sales patter, relentless phone calls – and generally not a very appealing…

    Jamie Smith – EVERYTRADE • TGD Contracts Ltd.
    EVERYTRADE – TGD Contracts Ltd.
  • Steve and Sandra have been pivotable in our move from our current communication company they have been supportive, giving pertinent advice to ease the transition. Approachable, supportive in our current move, giving the right advice in finding the correct focused tariffs for our requirements.

    Ann Maree Hughes – Dennison Trailers
  • JabbaTalk provide a brilliant and personal service that you won’t get with any of the big providers! After having problems with a global VOIP company, I moved over to JabbaTalk, the transition was seamless and the service I received was personal, I wouldn’t hesitate to recommend them to anyone…

    James Smith – Cloud2IT
  • Initially we were very sceptical as our current service provide BT told us we couldn’t have fibre broadband in our old office’s, we spoke to JabbaTalk and were told we could! So we transferred our services to them and yes we received what they promised, fibre broadband… It was…

    Samantha Swan – AE Engineering
  • JabbaTalk is run by an ethical and experienced people who actually care about delivering value as well as improving systems.The team have been active in this industry for many, many years and have built his well deserved reputation on the basis of professionalism and solutions that fit.

    Nick Pawley
  • We were fed up with the long waiting times and very poor service received from the usual big Telecom Providers therefore we approached JabbaTalk. We couldn’t be happier with their impeccable levels of service and immediate help within seconds of calling one of their team. It’s actually nice to…

    Joe Gillett – Gillette Environmental/Lytham Skip Hire
About Us

JabbaTalk Ltd is a leading Telematics and Telecommunication Service Provider (SP) to B2B, SME’s and Corporate UK markets. We are still a relatively young company, however our Directors have been working in the telecoms industry since the mid to late 1980’s.

Instagram Feed
JabbaTalk

jabbatalk

JabbaTalk has a wealth of experience supplying leading B2B organisations and high street brands with their telecom & vehicle tracking requirements

What makes JabbaTalk different? ✨ We keep it si What makes JabbaTalk different? ✨

We keep it simple:
✅ No upselling
✅ No call centres
✅ No nonsense

Just reliable service, fair pricing, and a team that does it all—support, billing, installs—in-house.

We listen, tailor solutions to your business, and build long-term partnerships that actually work.

Want telecoms that put you first? Get in touch now! 👇

☎ 0333 240 1185
✉ info@jabbatalk.co.uk
💻 www.jabbatalk.com
🚛 Did You Know? 👉 Over 60% of fleet manager 🚛 Did You Know?

👉 Over 60% of fleet managers say that manual tracking and paperwork are their biggest time-wasters.

That’s hours lost every week.

With TrustTrack, you can automate reports, see real-time vehicle data, and stop chasing info.

📉 Less stress.
📈 More control.

Need help streamlining your fleet? Get in touch! 👇

☎ 0333 240 1185
✉ info@jabbatalk.co.uk
💻 www.jabbatalk.com
Managing a fleet doesn’t have to be a headache. Managing a fleet doesn’t have to be a headache. 🚚

With TrustTrack, you get full control in the palm of your hand:

📍 Real-time vehicle tracking
📊 Driver behaviour reports
📅 Route history & playback
🚨 Instant alerts for speeding, idling & more

Whether you’ve got 5 vans or 50 lorries, TrustTrack helps you cut costs, improve safety, and stay on top of your operations—anytime, anywhere.

Ready to run a smarter, safer fleet? Get in touch today! 👇

📞 0333 240 1185
📧 info@jabbatalk.co.uk
💻 www.jabbatalk.com
Always great working with long-time customer F Edm Always great working with long-time customer F Edmondson & Sons! 🤩 🚚

We’ve been busy fitting their fleet of arctics with our Hikvision DVS Phase 2 Progressive Safe System kits—helping them stay compliant for London routes and beyond.

A trusted solution for a trusted name in European transport since 1948. 🙌

Need to upgrade your fleet safety systems? Get in touch today. 👇

📞 0333 240 1185
📧 info@jabbatalk.co.uk
💻 www.jabbatalk.com
Load More Follow on Instagram
Contact Details
  •   The Ironworks, Warton Road, Carnforth, Lancashire, LA5 9EX
  •   0333 240 1185
  •   24hr Faults 0333 240 1183
  • info@jabbatalk.co.uk
  • jabbatalk.com

 

 

JabbaTalk

© 2019 JabbaTalk All Rights Reserved