Home Working Helps Cut Cost

UK businesses plan to increase the use of home workers as a flexible and cost-effective way to handle rising volume of customer service enquiries, according to new research by the Customer Contact Association (CCA) in partnership with Plantronics. CCA conducted a survey on home working trends among its members which include many of Britain’s biggest…

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Britons Carry £22bn in Gadgets

New research commissioned by Affinion International finds that Britons collectively spend £9 billion a year on new devices and carry more than £22 billion worth of gadgets on their person. The report, compiled by retail research specialists Conlumino, found the value of gadgets owned by British households is up almost ten billion pounds compared to…

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Hancock Group go VoIP

The Hancock Group were having major issues with their existing telephone system, they currently use us for their line rental and calls and their General Manager (Mark Leamy) called Steve to see if we could help. Steve and Andrew went to Hancocks site office’s and discussed their requirements with Mark and completed a site survey….

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JabbaTalk acquires Lakeland Communications

JabbaTalk is pleased to announce the acquisition of Lakeland Communications, an independent B2B mobile contract specialist. Supplying B2B customers with its Mobile Telephone, GPS Vehicle Tracking Solutions and more recently their landlines, calls & broadband requirements. Lakeland Communications was established in 1989 and had built seven retail stores to cover the North West with it’s…

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